We do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site. If this policy should change in the future then we shall provide notification in advance and the opportunity for all users to indicate whether or not they would prefer that we do not provide the information to third parties as proposed.
Access to all of your information is strictly controlled and limited to ensure that only authorised BBI Services Ltd. employees or its approved third party partners have access.
Here is a list of the information we collect, and why it is necessary to collect it:
- Basic identification and contact information such as your name and contact details(including without limitation; role, email address, telephone and mobile numbers, company address, enquiry and order history).
This information is used:
1.1 to provide you with the services which you request;
1.2 for billing;
1.3 for confirmation of orders;
1.4 to enable us to answer your enquiries;
1.5 to help make our web site as useful to you as possible;
1.6 to enable us to send you newsletters;
1.7 to enable us to send you product specific updates;
1.8 information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to usage of a particular page.
We use a trusted third-party email campaign engine such as MailChimp for our newsletter, or marketing emails. You can opt out of such mailings at any time by following the unsubscribe link/instructions included in every such email.
- Your IP address is recognised by our Google Analytics service and the pages that you visit are recorded. This information is used:
3.1 in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;
3.2 to tell you about our services.
- Information volunteered by you for a particular purpose
For example an enquiry, personal profile or job application. This information will be used exclusively for the purpose for which you have provided it. Information is disclosed to third parties only where the third party concerned qualifies in whatever way the web site page requires.
- Business information
This is information given to us in the course of your business and ours, such as in relation to your application to partner with us. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you and any partner to reciprocate this policy.
- How long do we hold your data?
When we no longer need to keep certain data we destroy paper documents securely by shredding and delete the electronic record in the BBI Services Ltd. accounting and other software systems. Data will only be retained when it is necessary to meet with UK statutory requirements. We only retain contact information for as long as it is relevant for day to day contact. To amend these details you can contact our Data Controller on firstname.lastname@example.org
- Disclosure to Government
We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
- Information request
Under GDPR you may review or update the personally identifiable information that we hold about you and seek correction of personal information. We will ask for proof of ID before allowing access. We will then ensure that the information we hold is corrected and updated or deleted.
Please do this via email@example.com
If you wish to raise a complaint about how we have handled any personal data, you can contact firstname.lastname@example.org
Information about your right to complain can be found on www.ico.org.uk or you can complain by contacting The Information Commissioner’s Office by telephone (03031231113) or https://ico.org.uk/concerns/