BBI Services CEO Mark is a seasoned business improvement specialist with experience across a variety of construction environments and from client level through prime contractor into the supply chain.

Mark Worrall


Marc is a business optimisation specialist, with over 25 years’ experience, holding senior positions across diverse organisations and sectors, ranging from automotive, through to steel making, technology, NHS and construction. He was initially grounded in Tier 1 Automotive Supply as a Manufacturing Engineer, trained directly by Toyota through their Supplier Development Programme.

Marc Roberts


Lee is an experienced technical and operations professional, with a wide range of practical knowledge and results-driven applications. With more than 30 years of experience across the rail, aerospace, construction, automotive, defence and machine tool sectors. Lee can interact and engage both senior managers and operator workers to deliver change and real ‘bottom line’ benefits that impact business performance.

Lee Marlow

Business Improvement Specialist

With over 15 years of experience in professional office and personal assistant positions, Emma skilfully manages our day to day office operations, whilst assisting the leadership team with Executive PA duties.

Emma Hope

Office Manager

Sharon has worked with BBI Services since January 2017. As Finance Manager, Sharon has a core role in the team, overseeing all areas of finance and administration including payroll, accounts payable and receivables, cash management, general ledger, banking and reconciliations.

Sharon Redshaw

Finance Manager

Sammy joined us in June 2021 as our Marketing Apprentice and has since achieved a Level 3 Qualification in Marketing. To further her professional and personal development, she is now studying her Level 6 qualification in Marketing

Sammy King

Marketing Executive

Paul is an experienced Senior Manager and Consultant involved in project selection and delivery, training and coaching, deployment, and the implementation of Continuous Improvement programmes. With a proven track record in leading business transformation and process improvement, influencing teams at all levels, and implementing problem-solving and decision-making capabilities with a passion for efficiency and quality. Paul was initially involved in the manufacturing industry and was trained in Japan, specifically on the Toyota Production System.

Paul Cockayne

Business Improvement Specialist

John is a Business Improvement Specialist with experience in leading organisations within the automotive and construction equipment manufacturing sectors as a plant manager. Having trained as a lean master with Honeywell Inc and with over 25 years of experience in the deployment of lean programmes, John has extensive knowledge and understanding of lean deployment principles and change management. John also has the ability to lead, coach, and develop the capabilities of employees at all levels in organisations within the Automotive, Aerospace, Rail, Transportation and Construction sectors resulting in major improvements to business performance.

John Artus

Business Improvement Specialist

Jessie Stroud

Jessie has a practical hands on approach that gets things done with an attention to detail and excellent organisational skills to ensure the successful running of projects and ensure communications and engagement is maintained. The results achieved, engagement and teamwork is excellent, no matter the functional team and diverse stakeholders.

Jessie Stroud

Business Improvement Specialist

Martin has worked internationally across multiple industry sectors (Logistics, Manufacturing, RF Engineering, Rail & Civil Engineering, Financial Services and Telecomms to name but a few) and has extensive experience in strategic and tactical implementations of Lean, Six Sigma and general process improvement in all. His primary focus has always centred on operational performance – specifically Quality, Cost and Delivery and he has helped many organisations to turn around underperforming areas, always with the customer (internal and external) at the forefront. A secondary, but no less important emphasis, has always been on the development of the capabilities of individuals in these organisations to leave them with a level of self-sufficiency for dealing with future challenges.

Martin Eamonson

Business Improvement Specialist

Tony is a business improvement specialist with over 30 years of senior business operational and consulting experience, having held directorship positions in both environments. Tony worked for Toyota where he was one of the first of a very small group of people, specifically trained in the implementation of Lean business systems - skills that have been deployed to the benefit of clients on a global basis.

Tony Thomas

Business Improvement Specialist

Andy is an experienced business transformation specialist with a track record of addressing the fundamentals in complex and highly pressurised environments. He has over 25 years of leading business-wide change across a large variety of industries from aviation to retail to construction. Career highlights include commissioning a new facility and establishing the business improvement team within the Rotatives business unit for Rolls-Royce, supporting the Thames Tideway team achieve programme and leading several multi-national blue-chip businesses in their transformation journey to achieve enterprise excellence over multi-year programmes. He holds a fellowship in Manufacturing Management from Cranfield University.

Andy Miles

Business Improvement Specialist

Steve is an engaging and passionate individual that can build trust and rapport quickly with clients. He is professional and has a passion for developing people and delivering results that support his client’s goals and project deliverables. Steve has been working in Lean and business improvement since 1994, and his areas of expertise include: Transforming Cultures, Lean techniques, and Kaizen.

Steve McLean

Business Improvement Specialist

Tony Turton

Tony has extensive knowledge of the construction industry. He has worked as a designer, project manager, client delivery director and contractor and has been responsible for driving the delivery of a series of significant, complex projects which have delivered major benefits to the Highways Agency / Highways England and their supply chain partners.

Tony Turton

Associate Industry Expert

Let's Work Together

BBI Services are dedicated to helping your business run as efficiently and effectively as possible. We’ll identify your unique needs, then we’ll work collaboratively with you to implement a strategy for perpetual improvement. Let’s equip your workforce with the skillset, the toolset, and the mindset to succeed.

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