BBI Services CEO Mark is a seasoned business improvement specialist with experience across a variety of construction environments and from client level through prime contractor into the supply chain.

Lee is an experienced technical and operations professional, with a wide range of practical knowledge and results-driven applications. With more than 30 years of experience across the rail, aerospace, construction, automotive, defence and machine tool sectors. Lee can interact and engage both senior managers and operator workers to deliver change and real ‘bottom line’ benefits that impact business performance.

Jessie has a practical hands on approach that gets things done with an attention to detail and excellent organisational skills to ensure the successful running of projects and ensure communications and engagement is maintained. The results achieved, engagement and teamwork is excellent, no matter the functional team and diverse stakeholders.

Brian is a dynamic and results-orientated Learning and Development leader with extensive experience in shaping and delivering strategic leadership and talent solutions across complex organisations. Possesses a proven ability to align personnel development initiatives with operational objectives, driving leadership capability and succession planning to create inclusive, high-performance cultures.

John is a Business Improvement Specialist with experience in leading organisations within the automotive and construction equipment manufacturing sectors as a plant manager. Having trained as a lean master with Honeywell Inc and with over 25 years of experience in the deployment of lean programmes, John has extensive knowledge and understanding of lean deployment principles and change management. John also has the ability to lead, coach, and develop the capabilities of employees at all levels in organisations within the Automotive, Aerospace, Rail, Transportation and Construction sectors resulting in major improvements to business performance.

Andy is an experienced business transformation specialist with a track record of addressing the fundamentals in complex and highly pressurised environments. He has over 25 years of leading business-wide change across a large variety of industries from aviation to retail to construction. Career highlights include commissioning a new facility and establishing the business improvement team within the Rotatives business unit for Rolls-Royce, supporting the Thames Tideway team achieve programme and leading several multi-national blue-chip businesses in their transformation journey to achieve enterprise excellence over multi-year programmes. He holds a fellowship in Manufacturing Management from Cranfield University.

John has spent more than 30 years helping businesses to integrate cultures of Operational excellence in sectors from Construction to Aerospace, Rail, to Academia. A passion for developing, coaching and mentoring the next generation of Lean professionals is what gets john out of bed in the morning. The industrialisation and productivity improvement of targeted processes is how he measures success.

With over 15 years of experience in professional office and personal assistant positions, Emma skilfully manages our day to day office operations, whilst assisting the leadership team with Executive PA duties.

Sharon has worked with BBI Services since January 2017. As Finance Manager, Sharon has a core role in the team, overseeing all areas of finance and administration including payroll, accounts payable and receivables, cash management, general ledger, banking and reconciliations.

Sammy joined us in June 2021 as our Marketing Apprentice and has since achieved a Level 3 Qualification in Marketing. To further her professional and personal development, she is now studying her Level 6 qualification in Marketing

Penny brings extensive experience in sleeping, eating and attention grabbing – and lifting the overall morale of the office.