Overview
This is a unique, fully accredited learning experience for the Built Environment. The Improvement Practitioner Programme is an immersive course designed to equip you with the skillset and mindset to streamline your processes and deliver immediate results. Over the duration of this experience, you will learn to apply game-changing improvement principles to your workplace, and lead your team into a successful, sustainable future.
Discover how to enhance your productivity, improve your quality, and eliminate waste at every step. Together, let’s shape your approach so that it unlocks your excellence and ensures exceptional results at the first attempt.

Typical ROI Figures
- 250% productivity improvement
- 11 weeks betterment
- 83% man hour reduction
- €1.6 million cost avoidance
The Learning Experience
Maximum class size of 8-10
A blended approach including e-Learning modules will teach you the core fundamentals of the improvement tools and techniques. This is followed by a series of practical workshops, where you will truly explore, practice and realise benefits of the Improvement Practitioner Programme through a construction project simulation, where you’ll be able to review and apply your newly learned techniques. The next step is to support you through the implementation of your own improvement project, where you will release real impacts and benefits across your business.
The learning experience is fully accredited by Cardiff University. Upon completion, you’ll also receive a Level 1 Certificate of Competency. This is the only qualification of its kind in the built environment industry.
Expected Outcomes
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Improved productivity
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Improved quality
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Reduced costs
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Continued Professional Development
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Ability to lead and engage teams in improvement activities
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Deployment and leadership of improvement solutions and projects
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An accredited qualification based on practical application of skills, recognised by Cardiff University
Delegate Feedback
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“Opened my mind to streamlining the design process, both pre-tender and post-tender.”
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“It was very practical hands-on, not death by PowerPoint. Really enjoyed the hands-on scenarios.”
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“Allowed me to look at project delivery differently, think about pre-planning for a project, collaborate openly with team members. Focus on value, remove waste, utilise visual management. It has helped open my eyes to see areas of improvements.”
Who is it for?
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Anyone wanting to lead, deploy and engage teams in focused improvements of business performance
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Anyone leading or facilitating teams critical to successful project delivery
